March 23, 2020
To our valued customers:
Because of the recent events involving the COVID-19 virus, DB understands how important it is to our contractors,
metal building manufacturers and roofing suppliers for us to keep our business up and running. By following the
guidelines of the CDC on preventing the spread of the COVID-19 virus, as well as the executive orders from the
government, keeping our business up and running is what we intend to do, while keeping our employees and
The products we import, manufacture, and supply are part of the Essential Critical Infrastructure that is being
allowed to continue to operate. We will continue to do so as long as our government’s executive orders allow us
to do so, though in a highly modified form.
To protect our employees and our customers, starting today, March 23rd, we will implement a new procedure for
the shipping and will call areas of our business. We have closed our doors to all non-employees, our will call
business for the time being will be closed. In addition, we will continue to utilize freight companies that are
operational for pallet orders. They will also be required to stay outside of our warehouses while we load their
trailers. UPS has committed to continue to operate for now, so we will continue to use their services for shipping
box orders. Our truck deliveries and pick up in and near our Ontario warehouse will continue as well.
At DB we are taking every precaution to limit exposure to the virus within our operations as well. All office
employees that are able to work remotely, are currently doing so. If you need to contact any one at DB please
call our office and you will be remotely connected to them immediately. All employees, that are working
remotely, also have on the bottom of their email their direct line number or extension.
In our warehouse and production areas, to maintain a healthy environment, we have implemented two shifts,
one in the morning and one in the afternoon to help maintain a safe distance from others.
We will continue to monitor the situation and try to stay proactive about not spreading the COVID-19 virus. Our
employees and our customers health are paramount to us and we do not want to endanger anyone. We will
continue to serve our customers during this time, while keeping our employees and customers safe.
Please inform your employees of our new policy regarding our will call being closed. Signage is also posted at our
front and back doors.
Thank you for trusting us with your business during this challenging time.
From all of us at DB. Thank you!